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Practical information

Seasons

Peak season
December 9, 2023 to March 9, 2024
April 27, 2024 to May 4, 2024
July 1, 2024 to September 8, 2024
December 9, 2024 to March 7, 2025

Low season
September 9, 2023 to October 31, 2023
March 10, 2024 to April 26, 2024
May 5, 2024 to June 30, 2024
September 9, 2024 to October 31, 2024

What time can I check in and check out?

Check in from 14:00
Check out till 10:00

Can I store my luggage?

Luggage storage is possible

Additional costs

  • Cleaning costs Mirnock & Nockalm € 50,-, Turrach € 70,-
  • Deposit € 200,- per apartment (will be refunded within a week after departure)
  • We will charge a fee of € 15,- a day for pets
  • Tourist tax € 2,20 PPPN

Which payment option can I use?

Payment needs to be done via bank transfer. Once the down payment has been made, the reservation is final. The remaining amount must be paid no later than 4 weeks before arrival.

Cancellation

The cancellation conditions are based on the Cancellation conditions of the Austrian Hotel Regulations​. ​Free cancellation is possible up to 3 months before arrival.

  • The cancellation charge is equal to 40% of the total amount if cancellation takes place up to 1 month before arrival.
  • The cancellation charge is equal to 70% of the total amount if cancellation takes place up to 1 week before arrival.
  • The cancellation charge is equal to 90% of the total amount if cancellation takes place in the last week before arrival.

Notification of cancellation must be made in writing​.

Pets

Pets are welcome in consultation with the owner.