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Practical information

Seasons

Peak season
December 9, 2024 to March 7, 2025
April 20 to May 5, 2025
June 30 to  September 7, 2025
December 8, 2025 to March 6, 2026

Low season
March 8 to April 19, 2025
May 6 to June 29, 2025
September 8 to December 7, 2025

What time can I check in and check out?

Check in from 14:00
Check out till 10:00

Can I store my luggage?

Luggage storage is possible

Additional costs

  • Cleaning costs Mirnock & Nockalm € 50,-, Turrach € 70,-
  • Deposit € 200,- per apartment (will be refunded within a week after departure)
  • We will charge a fee of € 15,- a day for pets
  • Tourist tax € 2,20 PPPN

Which payment option can I use?

Payment needs to be done via bank transfer. Once the down payment has been made, the reservation is final. The remaining amount must be paid no later than 4 weeks before arrival.

Cancellation

The cancellation conditions are based on the Cancellation conditions of the Austrian Hotel Regulations​. ​Free cancellation is possible up to 3 months before arrival.

  • The cancellation charge is equal to 40% of the total amount if cancellation takes place up to 1 month before arrival.
  • The cancellation charge is equal to 70% of the total amount if cancellation takes place up to 1 week before arrival.
  • The cancellation charge is equal to 90% of the total amount if cancellation takes place in the last week before arrival.

Notification of cancellation must be made in writing​.

Pets

Pets are welcome in consultation with the owner.