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Practical information

Seasons

Peak season
June 30, 2025 - September 7, 2025
December 8, 2025 - March 6, 2026
June 29, 2026 - September 7, 2026
December 7, 2026 - March 7, 2027

Low season
September 8, 2025 - December 7, 2025
March 7, 2026 - June 28, 2026
September 8, 2026 - December 6, 2026

What time can I check in and check out?

Check in from 14:00
Check out till 10:00

Can I store my luggage?

Luggage storage is possible

Additional costs

  • Cleaning costs Mirnock & Nockalm € 50,-, Turrach € 70,-
  • Deposit € 200,- per apartment (will be refunded within a week after departure)
  • We will charge a fee of € 15,- a day for pets
  • Tourist tax € 2,70 PPPN

Which payment option can I use?

Payment needs to be done via bank transfer. Once the down payment has been made, the reservation is final. The remaining amount must be paid no later than 4 weeks before arrival.

Cancellation

The cancellation conditions are based on the Cancellation conditions of the Austrian Hotel Regulations​. ​Free cancellation is possible up to 3 months before arrival.

  • The cancellation charge is equal to 40% of the total amount if cancellation takes place up to 1 month before arrival.
  • The cancellation charge is equal to 70% of the total amount if cancellation takes place up to 1 week before arrival.
  • The cancellation charge is equal to 90% of the total amount if cancellation takes place in the last week before arrival.

Notification of cancellation must be made in writing​.

Pets

Pets are welcome in consultation with the owner.